Shipments and Returns

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Delivery

Packages are generally dispatched within 2 days after receipt of payment and are shipped via Royal Mail, DPD, Parcelforce or UPS with tracking and signature. When the delivery has been made, you will be provided with a Tracking Number along with the courier that the order has been shipped with.

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

Boxes are amply sized and your items are well-protected.

Returns

We are happy to exchange or refund your items from the date you placed the order, until 28 days after receipt of the order, or for items purchased in a sale, within 15 days. Items must be returned in a saleable condition within its original packaging, along with the proof of purchase.

A refund will be issued by the original payment method, to the value of the item printed on the invoice.

Find out more at info@claritasbooks.com